At the Medical Center of Lewisville Human Motion Institute, everything that we do is designed with the patient in mind. Patient outcomes are consistently tracked and analyzed to find room for improvement.
At the Human Motion Institute, we are dedicated to delivering outstanding customer service and exceptional clinical outcomes.
Evaluating customer service outcomes is an important component in producing quality results. We survey every patient within our orthopedic unit and ensure that all feedback is routinely reviewed to ensure a positive experience for all of our patients.
We are very proud of our customer service record. Below are some of the comments we have recently received.
"I had a similar surgery at a prestigious Dallas hospital 4 years ago, and Medical Center of Lewisville was far better in every regard." - patient - Highland Village, TX
"This was the best care I have ever had at any medical center…and I have been at a lot!" - patient - Lantana, TX
"All of the nurses on each shift made me feel like I was the only patient they had…and I know I wasn't." - patient - Denton, TX
"More hospitals need to be like Medical Center of Lewisville. Everyone treated the 'whole' person. I wasn't just a patient…I was a person. That's not something you get anywhere else." - patient - Flower Mound, TX
"I couln'd tell if this was a hospital or a 5-star hotel!" - patient - Flower Mound, TX
"Everyone was very helpful, caring, and made sure all my needs were met." - patient - Lantana, TX
"I would like to express my deepest appreciation for a job well done." - patient - Lake Dallas, TX
"I was so pleased to have such a caring, efficient, professional, positive staff. They greatly assisted me in my post surgery experience. I will always remember the care and love I felt here as I recovered from surgery." - patient - Lake Kiowa, TX
"The excellent communication and genuine care and concern among the staff for patients was outstanding! You have met every one of my beckon whims. We'll be back!" - patient - Argyle, TX
"I felt the nursing and therapy staff was very attentive and very compassionate to my needs." - patient - Coppell, TX
"We are so happy we ended up at Medical Center of Lewisville because we were treated beyond our expectations." - patient - Sherman,TX